FAQ: Issuing

How to Reprint an Issue Receipt
How to Return an Item to Inventory that has been Issued:

How to Reprint an Issue Receipt:

1. Select “Issues Finder” from the Issue Entry drop-down menu bar on the Main Screen. (The Issues Finder Screen appears.)
2. Click the gray button to the left of the Issue Number to highlight the one to print.
3. Click the “Reprint Receipt” button at the bottom of the screen. (An Issue Receipt is displayed for the selected issue.)
4. Click the small printer icon at the upper-left-hand corner of the Preview to print it.
5. Click the “X” button at the upper-right-hand corner of the Preview to close it.

How to Return an Issued Item to Inventory:

1. Open Issue Item under Issuing.
2. Fill out the header information exactly the same as the original issue.
3. Click on Issue Detail.
4. Enter a negative number in the amount to be returned to inventory in the Issue Qty field.
5. Then enter the Item number in the Item number field.
6. Click on Save and Exit.
7. Two things will happen:  The inventory will be updated and the charge is removed from the asset or customer.